Billing & payments
- Payments to Eskimi DSP
- Credit Card payment issues
- Client wallet management
- Pre-payment through payment link
Payments to Eskimi DSP
How to pay?
Payments to Eskimi can be made by:
When to pay?
Default Eskimi DSP payment terms are prepaid. Credit limit and 30 days payment term can be granted for clients that match all of the below:
Late payment fee inclusion in a signed contract is a mandatory condition to receive credit limit.
It is very important for us that our clients not to go over the credit limit.
Consequently, when actual spend approaches the credit limit, we kindly ask the client to make a payment as soon as possible and reduce the outstanding balance even in cases where payments are not due as per payment terms.
In situations where this cannot be done, we might need to reduce or stop further spending to avoid going over the credit limit.
Credit Card payment issues
On some occasions, some of the users have problems paying with a credit card through "Eskimi DSP".
This small article will give you some tips on how to solve credit card payment issues.
Double-check if you browsing the DSP dashboard through a secure SSL connection (HTTPS). There is an indicator on your browser's URL bar - locker icon or secure means that the connection is secured. Unsecured connection can cause issues or failures while making the payment.
Google Chrome address bar
Safari address bar
Firefox address bar
Internet Explorer address bar.
Try avoiding using public Wi-Fi connections when using payments. Open public Wi-Fi connections are typically not secured, it is prone to data breaches or data spoofing.
Try using your local home or office DSL Wi-Fi connection.
When using a mobile hotspot, mobile data sometimes it happens that the connects it lost, or there is no reception. This can cause data loss when submitting the payments.
The recommendation is to use a home or office Wi-Fi Connection.
Client wallet management
What is it?
The client budget is where account money is transferred and campaigns are using it
When the master agency account is funded, the agency can allocate specific budgets to their sub-accounts.
We deduct the amount from the agency master account and transfer it to the sub-account.
The money should appear in the other account in seconds.
Who can use it?
Only Agency type acounts with child accounts can use this feature.
Pre-payment through payment link
Pre-payment method "Create a payment link"
Client budget is where account money is transferred with pre-payment options and campaigns are using it.
Adyen credit cards payment provider is with most coverage (countries) and it supports "Create a payment link" option.
Attention: always impersonate on DSP client account into which payment should be transfered. After payment is done through payment link, amount is automatically transferred to that client account wallet.
If client had unpaid invoices, firstly unpaid balance will be covered and the rest amount will be added to account budget/wallet.
How to do it?
1. Go to "Budget" link on top right side.
2. Click on Adyen payment provider